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900px){.esc-root .dash-lower{grid-template-columns:1fr}}.esc-root .dash-panel{padding:16px 18px}.esc-root .panel-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.esc-root .panel-head h4{margin:0;font-size:14px;font-weight:800}.esc-root .mini-toggle{display:inline-flex;background:var(--line-2);border-radius:9px;padding:2px;gap:2px}.esc-root .mini-toggle button{border:none;background:none;padding:5px 12px;border-radius:7px;font-size:12px;font-weight:700;color:var(--muted);cursor:pointer}.esc-root .mini-toggle button.active{background:var(--paper);color:var(--emerald-light);box-shadow:0 1px 3px #1216311f}.esc-root .dept-row{display:grid;grid-template-columns:150px 1fr 40px;gap:10px;align-items:center;margin-bottom:9px;font-size:12.5px}.esc-root .dept-row .n{text-align:right;font-weight:700;color:var(--muted);font-variant-numeric:tabular-nums}.esc-root .bar-track{height:16px;border-radius:6px;background:var(--line-2);overflow:hidden}.esc-root .bar-fill{height:100%;border-radius:6px}.esc-root .empty-note{color:var(--faint);font-size:12.5px;padding:8px 0}.esc-root .kpi-tile .drill{position:absolute;right:12px;top:12px;font-size:11px;color:var(--muted);opacity:0;transition:opacity .12s}.esc-root .kpi-tile:hover .drill{opacity:.7}.esc-root .tickets-card{background:var(--paper);border:1px solid var(--line);border-radius:20px;box-shadow:0 2px 12px #1216310f,0 4px 20px #12163108;overflow:visible}.esc-root .list-toolbar{display:flex;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line);flex-wrap:wrap}.esc-root .search-box{border:1px solid var(--line);border-radius:12px;padding:8px 14px;font:inherit;font-size:13px;min-width:220px;background:var(--bg);color:var(--ink)}.esc-root .filter-chip{border:1px solid var(--line);border-radius:999px;padding:6px 14px;font-size:12.5px;font-weight:600;background:var(--paper);color:var(--muted);cursor:pointer}.esc-root .filter-chip.active{background:#00663314;color:var(--emerald);border-color:#0066334d}.esc-root .toolbar-spacer{flex:1}.esc-root .menu-anchor{position:relative}.esc-root .popover{position:absolute;top:calc(100% + 6px);z-index:30;background:var(--paper);border:1px solid var(--line);border-radius:14px;box-shadow:0 12px 40px #12163129;padding:8px;min-width:240px}.esc-root .popover.right{right:0}.esc-root .popover.left{left:0}.esc-root .pop-label{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:800;padding:6px 10px 4px}.esc-root .pop-item{display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:9px;font-size:13px;cursor:pointer}.esc-root .pop-item:hover{background:var(--bg)}.esc-root .pop-item .badge-shared{font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;color:var(--emerald);background:#0066331a;border-radius:999px;padding:2px 7px;margin-left:auto}.esc-root .pop-item input{accent-color:var(--emerald)}.esc-root .pop-sep{height:1px;background:var(--line);margin:6px 4px}.esc-root .views-pop{min-width:300px;max-height:72vh;overflow-y:auto}.esc-root .pop-item.empty{color:var(--faint);cursor:default}.esc-root .pop-item.empty:hover{background:none}.esc-root .pop-item.save-cur{color:var(--emerald);font-weight:700}.esc-root .pop-item.view-row{justify-content:space-between;gap:6px;padding:2px 4px;cursor:default}.esc-root .pop-item.view-row:hover{background:none}.esc-root .view-apply{flex:1;min-width:0;display:flex;flex-direction:column;align-items:flex-start;gap:1px;border:none;background:none;text-align:left;cursor:pointer;padding:7px 8px;border-radius:8px;font:inherit;color:var(--ink)}.esc-root .view-apply:hover{background:var(--bg)}.esc-root .view-name{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.esc-root .view-sub{font-size:10.5px;color:var(--muted)}.esc-root .view-acts{display:flex;gap:1px;flex:none}.esc-root .view-acts button{border:none;background:none;cursor:pointer;font-size:12.5px;color:var(--muted);border-radius:6px;padding:5px 6px;line-height:1}.esc-root .view-acts button:hover{background:var(--line-2);color:var(--ink)}.esc-root .vis-toggle{display:grid;grid-template-columns:1fr 1fr;gap:8px}.esc-root .vis-toggle button{display:flex;flex-direction:column;align-items:flex-start;gap:2px;border:1.5px solid var(--line);background:var(--paper);border-radius:10px;padding:10px 12px;cursor:pointer;font:inherit;text-align:left}.esc-root .vis-toggle button:hover{border-color:#0066334d}.esc-root .vis-toggle button.active{border-color:var(--emerald);background:#0066330f}.esc-root .vis-toggle .vt-title{font-size:13px;font-weight:700;color:var(--ink)}.esc-root .vis-toggle .vt-sub{font-size:11px;color:var(--muted)}.esc-root .row-check{display:flex;align-items:center;justify-content:center}.esc-root .row-check input,.esc-root .head-check input{width:15px;height:15px;accent-color:var(--emerald);cursor:pointer}.esc-root .row.selected{background:#0066330d}.esc-root .bulk-bar{display:flex;align-items:center;gap:12px;padding:12px 18px;background:linear-gradient(135deg,var(--emerald) 0%,var(--prussian) 100%);color:#fff;border-bottom:1px solid var(--line);flex-wrap:wrap}.esc-root .bulk-bar .count{font-weight:800;font-size:13.5px}.esc-root .bulk-bar .bulk-btn{border:1px solid rgba(255,255,255,.3);background:#ffffff1a;color:#fff;border-radius:20px;padding:6px 14px;font-size:12.5px;font-weight:700;cursor:pointer}.esc-root .bulk-bar .bulk-btn:hover{background:#fff3}.esc-root .bulk-pop{max-height:280px;overflow-y:auto;min-width:200px}.esc-root .bulk-bar select.bulk-btn option{color:var(--ink)}.esc-root .bulk-bar .clear-sel{margin-left:auto;background:none;border:none;color:#ffffffd9;font-size:12.5px;text-decoration:underline;cursor:pointer}.esc-root .empty-state{padding:60px 20px;text-align:center;color:var(--muted)}.esc-root .empty-state .ic{font-size:34px;opacity:.5}.esc-root .empty-state h4{margin:12px 0 4px;font-size:15px;color:var(--ink)}.esc-root .empty-state p{margin:0;font-size:13px}.esc-root .tickets-scroll{overflow-x:auto}.esc-root .row{display:grid;grid-template-columns:var(--row-cols);gap:14px;align-items:center;padding:13px 18px;border-bottom:1px solid var(--line);cursor:pointer;min-width:680px}.esc-root .row:hover{background:#fafbfc}.esc-root .row:last-child{border-bottom:none}.esc-root .row.head{font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:700;background:var(--bg);cursor:default}.esc-root .row.head .sortable{cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;border-radius:6px;padding:2px 4px;margin:-2px -4px;transition:color .12s,background .12s;white-space:nowrap}.esc-root .row.head .sortable:hover{color:var(--emerald);background:#0066330f}.esc-root .row.head .sortable.sorted{color:var(--emerald)}.esc-root .row .stripe{width:4px;height:30px;border-radius:3px}.esc-root .row .title-cell{min-width:0}.esc-root .row .num{font-size:11px;color:var(--muted);font-weight:700}.esc-root .row .title{font-size:13.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.esc-root .row .owner{display:flex;align-items:center;gap:7px;font-size:12.5px;font-weight:600;min-width:0}.esc-root .row .owner .nm{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.esc-root .av-mini{width:22px;height:22px;border-radius:50%;background:#12163114;color:var(--ink);font-size:9.5px;font-weight:800;display:flex;align-items:center;justify-content:center;flex:none}.esc-root .row .dept{font-size:12.5px;color:var(--muted)}.esc-root .row .sla{font-size:12px;font-weight:700}.esc-root .row .sla.crit{color:var(--error)}.esc-root .row .sla.risk{color:#a97400}.esc-root .row .sla.ok{color:#007a5a}.esc-root .row .sla.muted{color:var(--muted)}.esc-root .pill{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:3px 11px;font-size:11.5px;font-weight:800;border:1px solid transparent;white-space:nowrap}.esc-root .pill-crit{background:#ef44441f;color:var(--error);border-color:#ef444466}.esc-root .pill-risk{background:#ffbf0029;color:#a97400;border-color:#ffbf0066}.esc-root .pill-ok{background:#00d9a329;color:#007a5a;border-color:#00d9a366}.esc-root .pill-status{background:#1216310f;color:var(--ink);border-color:#1216311a}.esc-root .pill-open{background:#0066331a;color:var(--emerald);border-color:#0066334d}.esc-root .pill-done{background:#5b64781f;color:var(--muted);border-color:#5b64784d}.esc-root .pill-paused{background:#3b82f61f;color:var(--info);border-color:#3b82f666}.esc-root .pill-followup{background:#7c4dff1f;color:var(--purple);border-color:#7c4dff66}.esc-root .pill-new{background:#8c94a626;color:var(--muted);border-color:#8c94a64d}.esc-root .sla{font-size:12px;font-weight:700}.esc-root .sla.crit{color:var(--error)}.esc-root .sla.risk{color:#a97400}.esc-root .sla.ok{color:#007a5a}.esc-root .sla.none,.esc-root .sla.muted{color:var(--faint)}.esc-root .btn{border:none;border-radius:22px;padding:9px 16px;font-size:13px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;gap:7px}.esc-root .btn-marigold{background:var(--marigold);color:#3a2a00}.esc-root .btn-outline{background:transparent;border:1.5px solid var(--line);color:var(--ink)}.esc-root .btn-outline:hover{border-color:var(--emerald);color:var(--emerald-light)}.esc-root .btn-primary{background:linear-gradient(135deg,var(--emerald),var(--prussian));color:#fff}.esc-root .btn-danger{background:linear-gradient(135deg,#ef4444,#c81e1e);color:#fff}.esc-root .btn-danger:hover{filter:brightness(1.05)}.esc-root .cfg-note{display:flex;gap:11px;align-items:flex-start;background:linear-gradient(135deg,#00d9a31f,#0066330a);border:1px solid rgba(0,217,163,.35);border-radius:13px;padding:12px 15px;margin-bottom:16px;font-size:12.5px;line-height:1.5;color:var(--muted)}.esc-root .cfg-note b{color:var(--emerald-light)}.esc-root .cfg-grid{display:grid;grid-template-columns:260px 1fr;gap:16px;align-items:start}@media (max-width: 860px){.esc-root .cfg-grid{grid-template-columns:1fr}}.esc-root .trackers{display:flex;flex-direction:column;gap:8px}.esc-root .trackers-label{font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;color:var(--faint);font-weight:800;margin-bottom:2px}.esc-root .tracker-item{display:flex;gap:11px;align-items:center;border:1px solid var(--line);border-radius:13px;padding:11px 13px;cursor:pointer;background:var(--paper)}.esc-root .tracker-item.active{border-color:var(--emerald);box-shadow:0 0 0 1px var(--emerald)}.esc-root .tracker-item .t-ic{width:34px;height:34px;border-radius:9px;background:var(--line-2);display:flex;align-items:center;justify-content:center;font-size:17px;flex:none}.esc-root .tracker-item .t-name{font-weight:700;font-size:13px}.esc-root .tracker-item .t-meta{font-size:11px;color:var(--faint);margin-top:1px}.esc-root .badge{border-radius:999px;padding:2px 9px;font-size:9.5px;font-weight:800;text-transform:uppercase;letter-spacing:.03em}.esc-root .badge-active{background:#00d9a329;color:#007a5a;border:1px solid rgba(0,217,163,.4)}.esc-root .badge-draft{background:#8c94a624;color:var(--muted);border:1px solid var(--line)}.esc-root .cfg-panel{background:var(--paper);border:1px solid var(--line);border-radius:18px;overflow:hidden;box-shadow:0 2px 12px #1216310d}.esc-root .panel-hero{background:linear-gradient(120deg,var(--emerald) 0%,#004d26 55%,var(--prussian) 100%);color:#fff;padding:16px 22px;display:flex;align-items:center;gap:14px;flex-wrap:wrap}.esc-root .panel-hero .ph-ic{width:42px;height:42px;border-radius:11px;background:#ffffff24;display:flex;align-items:center;justify-content:center;font-size:20px;flex:none}.esc-root .panel-hero h2{margin:0;font-size:18px;font-weight:800}.esc-root .panel-hero .ph-sub{color:#cfe6da;font-size:12px;margin-top:2px}.esc-root .panel-hero .ph-key{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:11px;color:#a9d8c2;margin-top:2px}.esc-root .panel-hero .spacer{flex:1}.esc-root .panel-badge{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:3px 11px;font-size:11px;font-weight:800;background:#ffffff29;border:1px solid rgba(255,255,255,.3);color:#fff}.esc-root .tabbar{display:flex;gap:2px;border-bottom:1px solid var(--line);padding:0 12px;flex-wrap:wrap}.esc-root .tabbar button{border:none;background:none;padding:13px 15px;font-size:13px;font-weight:700;color:var(--muted);border-bottom:2.5px solid transparent;margin-bottom:-1px;cursor:pointer}.esc-root .tabbar button.active{color:var(--emerald-light);border-bottom-color:var(--emerald)}.esc-root .tabbar button .cnt{font-size:10.5px;color:var(--muted);background:var(--bg);border-radius:999px;padding:1px 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.flag-list{background:#0066331a;color:var(--emerald)}.esc-root .flag-form{background:#7c4dff1a;color:var(--purple)}.esc-root .frow .fedit{background:none;border:none;color:var(--muted);font-size:14px;cursor:pointer}.esc-root .frow .fedit:hover{color:var(--emerald)}.esc-root .frow .fedit.fdel:hover{color:var(--error)}.esc-root .frow .lock{font-size:11px;color:var(--muted);text-align:center}.esc-root .field-actions{display:flex;align-items:center;justify-content:center;gap:4px}.esc-root .lanes{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}@media (max-width: 760px){.esc-root .lanes{grid-template-columns:1fr}}.esc-root .lane{background:var(--bg);border:1px solid var(--line);border-radius:13px;padding:12px}.esc-root .lane h4{margin:0 0 10px;font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-weight:800}.esc-root .status-chip{display:flex;align-items:center;gap:8px;background:var(--paper);border:1px solid var(--line);border-radius:9px;padding:7px 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